Month: November 2024

Haag Certified Master Level: Raising the Bar in Damage Assessment – Nov. 2024

Haag certified master level: raising the bar in damage assessment

Haag, a Salas O’Brien Company, is thrilled to announce exclusively to our monthly blog subscribers, Haag’s most advanced certification yet — the Haag Certified Inspector – Master Level certification!  This prestigious designation is designed for those seeking the highest standard in damage assessment expertise, like an academic MBA, within the insurance and roofing restoration fields.  Achieving the HCI Master-level signals an elite understanding and mastery of Haag’s industry-leading certifications (HCI-R, HCI-C, HCI-W) damage assessment practices, all founded on Haag’s 100-years of scientific hands-on field and laboratory experience.

Haag introduced the Haag Certified Inspector – Residential (HCR-R) program more than 17 years ago.  Haag’s pioneering certification program has been widely respected across the insurance and restoration industries, setting a new standard for knowledge, accuracy, and expertise in damage assessment. Haag Certified inspectors, including adjusters, estimators, and consultants, are recognized for their skills and commitment to excellence.

In 2024 Haag debuted the HCI-Master Level certification and introduced an updated look to the branding of all Haag Certified Inspector logos. If you’re Haag Certified, be sure to log-in to your profile to verify your active status.

After a successful rollout of the HCI-Residential Roof program, Haag introduced our second industry damage assessment certification– the HCI-Commercial Roof program in 2009. This certification was custom-designed for field adjusters, damage estimators, and damage consultants seeking advanced expertise in assessing damage to flat/low-slope roofing systems, backed by Haag Engineering’s unparalleled expertise on roofing damage..  Within just a few years, over 5,000 damage professionals had attended an HCI class, and passed the Haag Certification exam(s), making them the first “Haag Certified” damage assessors in the industry.

In 2014, Haag expanded its certification offerings with the Haag Certified Inspector – Wind Damage program – expanding focus beyond roofing alone .  Those who have earned the HCI-W certification stand out amongst their peers with advanced knowledge about how the peril of wind affects an entire structure from foundation to exterior cladding, windows & doors, roofing structures, and roof covering.

Once a damage assessment professional has successfully completed each of the HCI programs individually, they will qualify for the HCI-Master Level certification exam.  No additional coursework is required. However, all individual certifications must be active (not-expired), to qualify for the HCI-Master Level exam.  The HCI-Master level exam will test and affirm an inspector’s knowledge of the damage assessment principles found in each certification. An inspector must score 80% or higher to earn the HCI-Master level certification. See the details here.

Previously, each of the HCI certifications had to be renewed and updated independently.  Once the HCI-Master Level is earned, HCIs will only need to renew this ONE certification annually! 

To date, inspectors have earned more than 30,000 certifications from Haag. Be one of the first to earn your HCI-Master Level certification, and you could be featured in a future Haag, a Salas O’Brien Company publication!

HCI-Master Level certification. The new benchmark in mastering damage assessment for field inspectors.  Get Haag Certified, today! haageducation.com

Ryan Holdhusen, Vice President of Education
 

Ryan Holdhusen began his career at Haag in 2002 as Seminar Manager. He also served as Director of Education and currently serves as Vice President of Education. Ryan has overseen the development and promotion of Haag’s Certified Inspector and Certified Reviewer programs, Haag’s collection of Damage Field guides, Haag’s shingle and metal roof gauges, and the continued development of the Haag On-Demand Learning platform accessed by thousands of damage professionals every year.  Ryan has assisted in the leadership of multiple re-branding efforts and Haag’s company-wide 100@100 customer service initiative.  Ryan also oversees the sales and marketing of Haag’s educational products and licensing, along with the day-to-day operations of the Education division. Haag joined Salas O’Brien in 2024.

 

 

Any opinions expressed herein are those of the author(s) and do not necessarily reflect those of Haag Technical Services, Haag Engineering Co., Haag Education, or parent company, Haag Global, Inc.

Air Conditioner May Catch Fire: Forest River, Inc. is recalling certain 2024 Ahara, Entrada, 2022-2025 FR3, Georgetown, 2021-2023 Dynamax Isata, 2021-2025 Encore, Mirada, Pursuit, 2025 Sportscoach, V-Cruise, V-Sport, V-Tour, 2023 Sunseeker, and 2024-2025 V-RV motorhomes, equipped with General Electric air conditioners with a soft start device with part number ICM870-16A-BH5400.

NHTSA Campaign Number: 24V771000

Manufacturer Forest River, Inc.

Components EQUIPMENT

Potential Number of Units Affected 2,783

Summary

Forest River, Inc. (Forest River) is recalling certain 2024 Ahara, Entrada, 2022-2025 FR3, Georgetown, 2021-2023 Dynamax Isata, 2021-2025 Encore, Mirada, Pursuit, 2025 Sportscoach, V-Cruise, V-Sport, V-Tour, 2023 Sunseeker, and 2024-2025 V-RV motorhomes, equipped with General Electric air conditioners with a soft start device with part number ICM870-16A-BH5400. The air conditioner soft start device may fail and overheat.

Remedy

The remedy is currently under development. Owner notification letters are expected to be mailed November 26, 2024. Owners may contact Encore, Mirada, Pursuit and Sportscoach customer service at 1-574-825-8212, Isata customer service at 574-262-3474, Georgetown, FR3, and Sunseeker customer service at 574-206-7600, Ahara and Entrada customer service at 574-264-6664, and V-Cruise, V-RV, V-Sport, and V-Tour customer service at 574-617-6408. Forest River’s number for this recall is 51-1839.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

High-Pressure Fuel Pump May Leak: Honda is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles

NHTSA Campaign Number: 24V763000

Manufacturer Honda (American Honda Motor Co.)

Components FUEL SYSTEM, GASOLINE

Potential Number of Units Affected 720,810

Summary

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, 2023-2025 Honda CR-V Hybrid, and 2025 Honda Civic and Civic Hybrid vehicles. The high-pressure fuel pump may crack and leak fuel.

Remedy

Dealers will inspect and replace the high-pressure fuel pump as necessary, free of charge. Owner notification letters are expected to be mailed December 4, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is PJW.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.