Basic Fact Pattern
- Defendant had installed an asphalt shingle roof and performed pest remediation services on the dwelling
- The residence had severe damage to its exterior envelope
- Alleged damages to the residence were the result of poor workmanship of the defendant
Investigative Steps Taken
- Dwelling was visually inspected
- Unmanned Aerial Vehicle employed to document areas unsafe for human beings
- Comprehensive study of building history was performed
- Detailed code and product analysis was performed
- In-depth analysis of opposing repair estimate made
Determinations Made
- The roofing material was not installed properly and would require replacement
- The extensive damages to the exterior envelope were historic in nature and not the result of defendant’s faulty workmanship
- Litigation support services were also provided throughout the mediation process
