High-Voltage Battery Pack May Short-CircuitA battery electrical short-circuit increases the risk of a fire.
NHTSA Campaign Number: 23V218000
Manufacturer Kia America, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 2,689
Summary
Kia America, Inc. (Kia) is recalling certain 2015-2019 Soul EV vehicles equipped with an E400 battery. The high-voltage battery pack may experience an electrical short-circuit while driving.
Remedy
Dealers will update the battery management system software, free of charge. The new software will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if abnormal voltage is detected. If this occurs, the battery will be replaced, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia’s number for this recall is SC267.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.