High-Voltage Batteries May Short CircuitA short circuit in a high-voltage battery module increases the risk of a fire.
NHTSA Campaign Number: 24V726000
Manufacturer Volkswagen Group of America, Inc.
Components ELECTRICAL SYSTEM
Potential Number of Units Affected 6,499
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 E-TRON GT, and RS E-TRON GT vehicles. The high-voltage battery may experience a short circuit within the battery module.
Remedy
Dealers will install advanced diagnostic software as the final remedy free of charge, anticipated to be available in the first quarter
of 2025.
For vehicles where on-line data is available (Audi recall number 931A), as an interim measure, the vehicles will be monitored
through online data evaluation at no cost to owners. Where the online data shows a potentially critical battery module, the owner
will be contacted and advised to only charge the vehicle up to 80% charging capacity until the affected module can be replaced at
an authorized Audi dealer, free of charge.
For vehicles where online-data is not available (Audi recall number 931B), as an interim measure, dealers will perform diagnostic
procedures and, if necessary, replace battery module assemblies, free of charge. Owners of these vehicles will also be advised to
only charge their vehicle up to 80% charging capacity, and the inspection may have to be repeated before the software becomes
available.
Owner notification letters are expected to be mailed November 29, 2024. Owners may contact Audi customer service at
1-800-253-2834. Audi’s numbers for this recall are 931A and 931B. This recall expands and replaces previous recall numbers
24V-229, and 24V-228. Vehicles previously repaired under the prior recalls will need to have the new remedy completed.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.