NHTSA Campaign Number: 23V212000
Manufacturer Volkswagen Group of America, Inc.
Components FORWARD COLLISION AVOIDANCE
Potential Number of Units Affected 19
Summary
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020 Q7 vehicles. Incompatibility between the front camera control software and the heating element used for the front camera on the windshield may cause the heating element to overheat.
Remedy
Dealers will update the control software and replace the heater element for the front camera, free of charge. Owner notification letters are expected to be mailed May 26, 2023. Owners may contact Audi’s customer service at 1-800-253-2834. Audi’s number for this recall is 90N7.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.